RETURNS

We want you to be satisfied with your purchase. If there are reasons that you are not pleased with your wheels, you can return them non-used (without marks of usage) for 30 days without giving a reason. We will return the money within 14 days.

HOW TO MAKE A RETURN?

1. Download and fill the return form. Make sure that your bank account number is filled correctly.

2. Pack your wheels safely. We advise to pack them in the carton in which you received your wheels. Make sure that they won't damage during the shipping.

3. Add filled form and purchase confirmation to the package.

4. Send the package by courier on address:
Lemonbike.eu
Gliwicka 14
44-164 Kleszczów, Poland
tel: +48 575 830 916

5. When we receive the package, we will verify returned wheels and return money to your bank account. You will get also a notification that we received your package.

IMPORTANT

1. Returned wheels may not show any traces of use.

2. Shipping costs have to be paid by a client who wants to return a product.

3. By law, you have 14 days to make a return. We give you 30 days.

4. After we receive your packge, we will return your money as soon as possible, in time no longer than 14 days.

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FREE WARRANTY TIME

+ 6 MONTHS MORE

For all wheels purchased until the end of 2019 . You can use your new wheelset after the summer-cycling season without losing the warranty time during the winter season!

SUMMARY: 2,5 years warranty + 4 years Crash Replacement

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